When Google Reviews Turn Hostile
As Google Reviews have become a primary trust signal for legal services, they have also become a pressure point for law firms—particularly when negative reviews come from non-clients or dissatisfied opposing parties. This article examines why law firms are uniquely vulnerable to misleading complaints, how Google distinguishes opinion from misrepresentation, and what actually influences review enforcement behind the scenes. It also explores the limits of review-removal services and why long-term reputation resilience depends less on takedowns than on consistency, credibility, and ethical review practices.


